TL;DR
- Location: Harrow on the Hill
- Salary: £30,000-37,000 (based on experience)
- Employment type: full time
Role Overview
Wilson Hawkins is looking for an organised and personable Block Manager to join our growing block management team. This is an ideal next step for someone with a couple of years’ hands-on experience in block or property management who is ready to take on greater ownership of a portfolio, working closely with and learning from our Senior Property Managers in a supportive, tech-forward environment.
Key Responsibilities
- Manage a smaller portfolio of residential blocks, with guidance and support from a Senior Block Manager
- Carry out routine site inspections and log maintenance issues and follow-up actions
- Assist with preparing service charge budgets and monitor expenditure against budget
- Support Section 20 major works consultations, ensuring notices and paperwork are compliant
- Help maintain up-to-date health & safety and fire compliance records across the portfolio
- Attend and minute AGMs and director meetings, progressing towards chairing smaller meetings independently
- Respond to day-to-day queries from leaseholders and directors, escalating complex matters as needed
- Obtain contractor quotations, monitor contractor performance, and log completed works
- Process invoices and support the wider financial administration of the portfolio
Required Qualifications & Experience
- 1–3 years’ experience in block or property management
- Working knowledge of the Landlord and Tenant Act 1985 and an awareness of Section 20 procedures (further training provided)
- Good financial literacy, ideally with some exposure to service charge budgeting or accounts
- Comfortable using property management software, or confident picking up new systems (training provided)
- Confident, professional communicator able to build rapport with leaseholders and directors
- Well organised, with the ability to manage a busy workload and competing priorities
- Working towards, or willing to work towards, IRPM (Institute of Residential Property Management) qualifications
What’s Offered
- Salary of £30,000–£38,000, dependent on experience
- Performance-related bonus
- Funded IRPM/TPI professional development and study support
- Clear progression pathway towards Block Manager (senior) and Senior Property Manager roles
- Mentoring and structured support from senior property managers
- Collaborative, tech-enabled team culture
ABOUT WILSON HAWKINS
At Wilson Hawkins, we believe property management has the power to transform communities and protect long-term asset value. Our mission is to deliver exceptional block management service, data-driven insights, and transparent support for Freeholders, Directors, and leaseholders alike.
By combining deep statutory and leasehold expertise with innovative, tech-driven solutions, we create a seamless and transparent management experience. We empower clients to make confident decisions about their properties at every stage of their journey.
We are committed to setting new standards within the block management sector through a modern, client-centric approach rooted in innovation, exceptional communication, and professional accountability. At Wilson Hawkins, our values shape everything we do: we act with integrity, treat people with respect, embrace forward-thinking solutions, and hold ourselves to the highest standards of professional care.
HOW WE HIRE
- Application: Submit your CV and a short cover letter telling us why this role and why Wilson Hawkins.
- Introductory Call: An initial 15-minute introductory conversation with our team.
- First Interview: A formal interview with senior management focused on your block management experience, technical knowledge, and approach.
- Second Interview: An informal session to meet the wider block management team and get a real feel for our collaborative company culture.
We aim to move quickly and will communicate clearly at every stage of the recruitment process.