Terms and Conditions for Tenants

Holding Deposit (per tenancy) — One week’s rent

This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Table of Contents

Security Deposit (per tenancy. Rent under £50,000 per year) — Five weeks’ rent

This covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit (per tenancy. Rent of £50,000 or over per year) — Six weeks’ rent

This covers damages or defaults on the part of the tenant during the tenancy.

During Your Tenancy

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Keys

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

Variation of a tenancy

Variation of Contract Fees: £50.00 (inc. VAT) per request.

To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Ending Your Tenancy

Should the tenant wish to leave their contract early, they shall be liable for the landlord’s costs in re-letting the property. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

An Early Termination fee of £270.00 (inc. VAT) per tenancy will also be payable. This is to cover the Landlords costs in referencing new tenants and producing new tenancy agreements.

Management of the property

At the start of the tenancy we will advise you who is responsible for managing the property. This is not always Wilson Hawkins. Where we are not managing the property, we cannot authorise any repairs or maintenance. Please note where we are managing the property, we may have to obtain the landlord’s consent before proceeding with a repair.

Where we manage a property and hold keys, we can usually provide access to Wilson Hawkins’s contractors (with your permission). However, where we do not hold keys or the contractor is not willing to collect keys, it is your responsibility to provide access.

Insurance

It is your responsibility to insure your own belongings throughout the tenancy. Wilson Hawkins highly recommend that all tenants take out some form of contents insurance to protect their belongings.

Utilities

You will be responsible for the payment of telephone, gas, water and electricity accounts at the property during your tenancy, as well as the council tax. It is your responsibility to notify the relevant companies and the local authority that you are moving into/out of the property. You are also responsible for ensuring that a valid television licence remains in place for the duration of the tenancy.

Anti-Money Laundering Regulations

Wilson Hawkins is subject to the Money Laundering Regulations 2007. As a result, we will need to ask you for suitable identification, and will be unable to proceed with any work on your behalf if we are unable to obtain this from you.

VAT

All charges levied by Wilson Hawkins are subject to VAT at the prevailing rate currently the rate is at 20%.

Complaints procedure

If you are dissatisfied with Wilson Hawkins’s service or handling of a transaction please see our complaints procedure.

Amendments

Wilson Hawkins reserves the right to change the schedule of fees and these terms of business upon providing reasonable notice in writing.

Tenant Fees